Terms of service

OVERVIEW

Welcome to STRS OFFICIAL LTD. The terms "we", "us" and "our" refer to STRS OFFICIAL LTD. STRS OFFICIAL LTD operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Our store is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [INSERT PRIVACY POLICY LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our store is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online store. However, please note that colours or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. STRS OFFICIAL LTD reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until STRS OFFICIAL LTD confirms acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order is accepted.

Your purchases are subject to our Refund and Returns Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email.

Unless otherwise expressly stated, posted prices may be subject to applicable taxes, shipping, handling, customs or import charges.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our store.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our reasonable control.

Once products have been transferred to the carrier for delivery, responsibility for delays caused by the carrier may rest with the carrier.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, audio, and the design, selection and arrangement thereof, are owned by STRS OFFICIAL LTD, its affiliates or licensors and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any material on the Services without our prior written consent.

SECTION 7 - OPTIONAL TOOLS

You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input.

Any use by you of optional third-party tools is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which those tools are provided by the relevant third-party provider.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites you choose to access.

If you decide to leave the Services to access third-party websites, you do so at your own risk. Please review the relevant third party's policies and practices before engaging in any transaction.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

STRS OFFICIAL LTD is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases made through our store are made directly with STRS OFFICIAL LTD.

SECTION 10 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here: [INSERT PRIVACY POLICY LINK].

Because the Services are hosted by Shopify, Shopify may collect and process personal information about your access to and use of the Services in order to provide and improve the Services.

SECTION 11 - FEEDBACK

If you submit, upload, post, email or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans or other content ("Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including commercial use.

You remain responsible for ensuring that any Feedback you provide does not violate the rights of any third party or contain unlawful or misleading content.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on or in the Services that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times or availability.

We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

SECTION 13 - PROHIBITED USES

You may access and use the Services for lawful purposes only. You may not use the Services for any unlawful or malicious purpose, to violate applicable laws or regulations, to infringe intellectual property rights, to transmit false or misleading information, to interfere with the operation or security of the Services, or to engage in conduct that may harm STRS OFFICIAL LTD, Shopify or other users.

We reserve the right to suspend, disable or terminate your account if we determine that you have violated these Terms of Service.

SECTION 14 - AGENTS

This section applies if you use, allow, enable or cause the deployment of an Agent to access, use or interact with any Services.

No Agent may access, use or interact with the Services unless it complies with applicable requirements and identifies itself appropriately where required.

We may limit or restrict whether and how any Agent accesses, uses or interacts with our Services.

SECTION 15 - TERMINATION

We may terminate this agreement or your access to the Services, or any part thereof, where permitted by applicable law.

The provisions that by their nature should survive termination will continue to apply following termination.

SECTION 16 - DISCLAIMER OF WARRANTIES

The information presented on or through the Services is made available for general information purposes. Any reliance you place on such materials is at your own risk.

To the fullest extent permitted by applicable law, the Services and products offered through the Services are provided on an "as is" and "as available" basis, except where expressly stated otherwise or where applicable law provides otherwise.

Nothing in these Terms excludes or limits any rights or protections that cannot legally be excluded or limited under applicable law.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, STRS OFFICIAL LTD, its partners, directors, officers, employees, affiliates, agents, contractors, service providers and licensors shall not be liable for indirect, incidental, special or consequential losses arising from your use of the Services or products purchased through the Services.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

SECTION 18 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless STRS OFFICIAL LTD, its partners, officers, directors, employees, agents, contractors, licensors and service providers from claims, losses, damages and expenses arising from your breach of these Terms or your unlawful use of the Services.

SECTION 19 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision shall be enforced to the fullest extent permitted by applicable law, and the remaining provisions shall remain valid and enforceable.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

The failure of STRS OFFICIAL LTD to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

These Terms of Service, together with any policies referenced herein, constitute the entire agreement between you and STRS OFFICIAL LTD regarding your use of the Services.

SECTION 21 - ASSIGNMENT

You may not transfer or assign these Terms or your rights or obligations under them without our prior written consent, except where permitted by law.

SECTION 22 - GOVERNING LAW

These Terms of Service and any separate agreements through which we provide Services shall be governed by and construed in accordance with the laws of England and Wales, subject to any mandatory rights or protections that apply to you under applicable law.

SECTION 23 - HEADINGS

The headings used in these Terms are included for convenience and do not limit or otherwise affect these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right to update, change or replace any part of these Terms of Service by posting updates and changes to our website. Your continued use of or access to the Services following the posting of changes constitutes acceptance of those changes, where permitted by law.

SECTION 25 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

STRS OFFICIAL LTD
LONDON
United Kingdom

Email: hello@strsofficial.com
Company Registration Number: 17389128